How do I connect my printer to Wi‑Fi?

Navigate to your printer’s network settings, select your Wi‑Fi network and enter the password. On Canon‑style printers you can usually find Wi‑Fi setup in the Settings > Wireless LAN menu.

What should I do if my printer is offline?

Check that the printer and router are powered on, verify the printer is connected to the same network as your device and restart both if necessary. Then remove and re‑add the printer in your operating system’s printer settings.

How can I fix paper jams?

Turn off the printer, open the access doors and gently pull out any jammed sheets. Make sure the paper stack is properly aligned and not overfilled before printing again.

Why are my prints streaky or faded?

Run the printer’s nozzle check and cleaning routine, ensure you’re using compatible cartridges or ink bottles and select the correct media type and quality settings when printing.

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Setup & Drivers

Offline & Network

Paper & Hardware

Scanning

Print Quality

Common Printer Issues

Printer Offline

Ensure the printer and router are powered on
Verify Wi‑Fi connection on the printer control panel
Restart the printer and reconnect in your OS

Paper Jam

Turn off the printer and unplug it
Remove jammed paper from rear/back tray gently
Reload paper stack correctly before printing

Open scanner lid on a multi‑function printer

Scanner Not Working

Check USB/Wi‑Fi connection to your computer
Install or update scanner drivers
Restart the all‑in‑one and scanning app

Printer cartridge bay showing ink cartridges

Ink/Toner Not Detected

Reinstall cartridges securely in their slots
Clean cartridge contacts with lint‑free cloth
Use genuine or compatible cartridges

Streaks or Faded Prints

Run nozzle check & cleaning routine
Ensure inks haven’t run dry
Select correct media type in print settings

Stack of double‑sided prints in output tray

Duplex Not Working

Enable two‑sided printing in printer preferences
Check that the paper type supports duplex
Clean the duplexing rollers if needed

Printer display with generic error symbol

Error Codes (0x…)

Note the exact error code shown
Reset the printer by powering off/on
Consult your manual or support page for code meaning

USB Not Recognized

Try a different USB port or cable
Reinstall printer drivers
Restart your computer and printer

AirPrint Not Found

Make sure the printer and iOS device share the same Wi‑Fi
Restart the printer and iPhone/iPad
Ensure AirPrint is enabled in printer settings

Firmware Updates

Check for updates via printer’s control panel
Download firmware from manufacturer website
Install updates following on‑screen prompts

Can’t Add on macOS

Update macOS and download latest drivers
Reset the printing system (System Settings > Printers & Scanners)
Add printer via IP address if not auto‑detected

Alignment Failed

Ensure paper is loaded correctly
Run the alignment procedure again
Clean print head if errors persist

Helpful Guides

Fix Wi‑Fi & Offline Problems

Troubleshoot connectivity issues and get your printer back online.

Read Guide

Improve Print Quality

Learn how to fix streaky, faded or misaligned prints.

Read Guide

Frequently Asked Questions

How do I install printer drivers?

Visit the manufacturer’s support website and download the latest drivers for your operating system. Run the installer and follow the on‑screen instructions. On macOS you can also add the printer from System Preferences and drivers will install automatically.

What is a duplex printer?

A duplex printer can automatically print on both sides of a sheet of paper. Enable “two‑sided” or “duplex” in your print dialog to save paper and time.

Do I need to use OEM cartridges?

While third‑party cartridges may work, OEM ink provides the best reliability and print quality. Using off‑brand cartridges can sometimes trigger error messages or clog print heads.